Keeping dogs and families together

Daycare/Boarding Questions

What is your pickup area for daycare?

We currently offer van service in the following zip codes: 20001, 20002, 20003, 20005, 20006, 20007, 20008, 20009, 20010, 20011, 20016 and 20037.

What if I live outside of your pickup area, but I really want my dog to come to your ranch?

You are always welcome to drop off and pick up your dog at the ranch.

Is there a place in DC that I can drop off or pick up my dog?

No.

Can I meet the van somewhere in DC?

No.

Do you offer daycare on the weekends?

We offer daycare at the ranch 7 days a week, but we only offer van service to and from daycare Monday-Friday. We do offer van service for boarding pickup and drop off on Sundays. Pickup on Sunday is between 12:00-2:00pm and drop off is generally between 3:00-5:00pm. We don’t offer van service on Saturdays.

What time will you pick up my dog for daycare?

Our pickup window is 8:00 – 11:00 AM, and our drop off window is 5:00-8:00 PM.  Timing may vary depending on traffic conditions.

Can you give me a more specific time frame?

Unfortunately we can’t, because the roster of dogs attending boarding and daycare change every day, and traffic conditions vary.

Can my dog be dropped off in the morning, or picked up in the evening?

No.

I’d like to sign up.  What do I have to do?

Thank you for your interest in joining our pack!  Please click on the forms tab on our website, and fill out the daycare/boarding/dog walking agreement.  Click the submit button, and we will contact you to work out the details!

I think my dog may be sick.  Can I still send him to daycare?

If you think your dog is sick, please do not send her to daycare until all symptoms are gone, and she has received vet clearance.

What is your cancellation policy?

We require 24 hours notice for cancellation of daycare, boarding and training bookings.  We must charge for cancellations made with less than 24 hours notice.  If your pet suddenly becomes ill or there is another emergency, please contact us and we will not charge you for short notice cancellation.

I am in labor / having an emergency and I need to schedule daycare on very short notice!

Please email us at k9divine@k-9divine.com and we will do our best to accommodate you.

What should I send with my dog for boarding?

Please send your dog’s food, feeding instructions, and any medications or supplements that they may need.

What should I not send with my dog for boarding?

Bedding, treats and toys.  Dogs may feel protective or competitive over their own possessions, so we ask you to leave these at home to avoid tension.